What Happens After You File an Insurance Claim?

You've just filed an insurance claim — now what? This video walks through the typical process: your claim gets a number and an adjuster who becomes your main contact. The adjuster investigates with photos, documents, and sometimes an inspection. Coverage is then reviewed against your policy — what's covered, your limits, and your deductible. If the claim is approved, payment follows, minus your deductible. Timelines vary by claim type and state.

Claims processes, timelines, and outcomes vary by carrier, policy, claim type, and state. This video describes a typical process in general terms only; nothing here guarantees claim approval, payment, or timing. Refer to your policy and your carrier's claims department for specifics.